Privacy Policy

We take our customers privacy seriously and we will only collect and use your personal information as outlined below. 

Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information, which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.

We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.

You can visit the Site and browse without having to provide personal details. During your visit to the Site, you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your user name and password.

If you have any comments or suggestions, we would be pleased to receive them at our address or by emailing us at enquiries@maitredevin.com.
 

COLLECTION OF PERSONAL INFORMATION

Maitre de Vin Limited does not sell, share or trade customers’ personal information collected online with third parties, beside of necessary information provided to our logistic partners in the sole purpose to fulfil your order delivery. Personal information collected online will only be disclosed within our corporate group for internal use only.

When you create a Maitre de Vin account, the personal information we collect may include your:

  - Name
  - Delivery Address
  - Email Address
  - Telephone Number
  - Date of Birth
  - Gender

The personal information we collect from you will be used in some or all of the following ways:

  - To deliver the products you have purchased from Maitre de Vin Limited
  - To update you on the delivery of the product and for customer support purposes
  - To provide you with relevant product information
  - To process your orders and to provide you with the services and information offered through our website and which you request
  - Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make online; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customise them for users; identify visitors on our website; carry out research on our users’ demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes.

We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier).

When you register as a user on Maitre de Vin website, we will also use your personal information to send you marketing and/or promotional materials from time to time. You can unsubscribe from marketing information at any time by using the unsubscribe function within the electronic marketing material.

Payments that you make through the Site will be processed by PayPal. You must only submit to us or PayPal or the Site information which is accurate and not misleading and you must keep it up to date and inform us of changes.

You may access your order details by logging into your account on the Site. Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorised third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.

You also agree that we may use the personal data you provide to us to offer direct marketing communications to you from time to time, in accordance with the below provisions and the remainder of this Privacy Policy:

  • We may market to you our goods and services, and the goods and services of: (a) our related companies (including our affiliate and subsidiary companies), (b) joint venture partners, and (c) other third party providers. Such marketing communications may be in various forms, including advertisements, special events notifications or newsletters, and delivered via various methods in accordance with the personal data that you provide to us, such as by email, SMS, smartphone app push notifications, notifications on your social media pages, in-app messaging or postal mail.
     
  • Such marketing communications may market or offer products or services (including special events and promotions) in the following categories: Dining, food and beverages, sports, music, film, television and other entertainment, clothing and accessories, jewelry, luggage and bags, cosmetics, personal health and hygiene, electronics, home furnishings, and housewares, automobiles, transport and travel, hotels, financial services, loyalty and reward programs, media services, entertainment services, social networking services, payment services, on-line advertising services, other e-commerce, information and communications and services, concierge services, and other products and services that we think may be relevant to you based on information you provide to us (for instance, via your participation in our surveys).
     

UPDATING YOUR PERSONAL INFORMATION

You can update your personal information anytime by accessing your account on Maitre de Vin website or send us an email at enquiries@maitredevin.com
 

DISCLOSURE OF PERSONAL INFORMATION

We will not share your information with any other organisations other than related companies and those third parties directly related to the delivery of the products you have purchased from Maitre de Vin website. In exceptional circumstances Maitre de Vin Limited may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes. Maitre de Vin Limited is committed to complying with the Privacy Act and the National Privacy principles.

If you believe that your privacy has been breached by Maitre de Vin Limited, please contact us at enquiries@maitredevin.com and we will resolve the issue.

 

COLLECTION OF ANONYMOUS DATA

When you visit Maitre de Vin website, Google Analytics and other similar tools will automatically record information that your browser sends whenever you visit a website. This data may include: 
  - Your computer's IP address
  - Browser type
  - Webpage you were visiting before you came to our site
  - The pages with in Maitre de Vin you visit
  - The time spent on those pages, items and information searched for on our site, access times and dates, and other statistics.

This information is collected for analysis and evaluation in order to help us improve our site and the services and products we provide. This data will not be used in association with any other personal information.

As part of the above, Maitre de Vin Limited may use Google Analytics features based on Display Advertising, including but not restricted to the following: Remarketing, Google Display Network Impression Reporting, DoubleClick Campaign Manager integration, and Google Analytics Demographics and Interest Reporting. Using the Google Ads Settings (https://www.google.com/settings/ads), you can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads.

Maitre de Vin Limited may also use Remarketing with Google Analytics to advertise online; third-party vendors, including Google, may show Maitre de Vin Limited ads on sites across the Internet. Maitre de Vin Limited and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on visitors’ past visits to Maitre de Vin Limited, as well as report how ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to Maitre de Vin Limited.

 

CHANGES TO THE PRIVACY POLICY

Maitre de Vin Limited reserves the right to modify and change the Privacy Statement at any time.